COVID-19: Updates

Last updated  11 September 2020

If you have any COVID-19 symptoms you should stay at home, self-isolate and get tested.


If you live in or have visited any of the NSW local government areas (LGAs) or suburbs listed on the NSW Government website in the past two weeks, get tested even if you have mild COVID-19 symptoms such as a runny nose or scratchy throat. 


If you have been to Victoria recently get tested even if you have mild COVID-19 symptoms such as a runny nose or scratchy throat.

We've loved welcoming the community back to Newcastle Museum since reopening in June. We are continually updating our measures to ensure the safety of our visitors and staff, as we comply with the latest NSW Public Health Orders. 

From 25 September Newcastle Museum will be extending opening hours and welcoming up to 200 visitors to the Museum’s general entry exhibition spaces. To ensure the safety of our community and staff, visitor’s details (for contact tracing purposes) will be captured at entry points by scanning a QR code. You can read more about the upcoming changes

General admission to Newcastle Museum is free, however until 24 September online bookings are essential.

To help you make the most of your visit during the COVID-19 recovery phase and inform you of changes you will experience on your visit, please see the Frequently Asked Questions below.

Book your free visit to Newcastle Museum

Newcastle Museum is open for three 1-hour sessions, Tuesday – Saturday. During this time you can explore the collection, new exhibitions and enjoy a 6-minute BHP Steelmaking Simulation. Bookings are essential.

Daily sessions*

  • 09.30AM – 10.30AM
  • 11.00AM – 12.00PM
  • 12.30PM – 01.30PM

*Opening times will be extended from 25 September 2020. Read more about the upcoming changes.  

How to Book:

  1. Visit Try Booking
  2. Select BOOK NOW to begin the process  
  3. Select preferred date and time
  4. Enter contact details
  5. Confirm your booking
  6. Have your ticket printed or available on your device upon your visit

Contact (02) 4974 4100 for booking support.

Frequently Asked Questions

Is the Museum open?

The Museum is open Tuesday – Saturday 9:30am – 1:30pm, with safety measures in place.

What changes will I experience when visiting the Museum?
What are the opening hours?
Do I need to book to visit?
Will it be safe to visit the Museum?
Are Supernova and Mininova open?
Are all exhibition spaces open?
Can I book a group or school visit?
Are public programs and events running?
Can I still watch the BHP Steelworks Sound and Light Show?
Is Museum Park open?
Can I donate an object or bring one to the museum?
Are you open on Mondays during school holidays?