Visitor Information

Newcastle Museum will be open from Tuesday 23 June 2020 with restrictions in place.

Admission to the Museum is free, however bookings are essential to ensure the health and safety of all visitors. We look forward to opening the doors and sharing exhibitions with you.

To help you make the most of your visit during the COVID-19 recovery phase please see our Frequently Asked Questions.

Temporary opening hours

The museum is open 3 x 1hr sessions on Tuesday - Saturday. 

Daily sessions:
9:30am – 10:30am
11:00am – 12:00pm
12:30pm – 1:30pm

During this time you can explore the collection, new exhibitions and enjoy a 6-minute BHP Steelmaking Simulation. 


Bookings are essential to reserve a spot in one of the daily sessions.

How to Book:

  1. Visit Try Booking
  2. Select BOOK NOW to begin the process  
  3. Select preferred date and time
  4. Enter contact details
  5. Confirm your booking
  6. Have your ticket printed or available on your device upon your visit

Contact 02 4974 1400 for booking support.

Find your way around

There are so many stories and objects to explore in our Museum as well as permanent and travelling exhibitions to experience. Allow yourself time to visit all our Museum spaces. You can download our map to help find your way around.


Download Newcastle Museum Map 

Food and Drink

Food and drink can only be consumed in designated areas only. The Museum lawn provides a great space for a picnic. If you are unsure about where you can eat, please ask the Museum staff.


The Museum has some coin operated lockers. Ask the Museum staff to direct you to them. Insert your $2 coin to get the locker key - your money will be returned to you when you get your personal items back.

To make sure your visit is a safe and pleasant one, the Newcastle Museum has some Conditions of Entry.

Museum Conditions of Entry

  • Follow signs and directions given by Museum staff
  • Wear shoes and suitable clothing (except in designated areas)
  • Children under 12 must be supervised by an adult at all times
  • Smoking is not allowed
  • Food and drink may only be consumed in designated areas
  • Animals are not allowed (except for Guide Dogs and other registered assistance dogs)
  • You can take photos in the Museum. Commercial filming/photography is not allowed except by prior arrangement
  • The Museum can refuse entry and remove anyone from the Museum if their behaviour is considered disruptive or offensive
  • The Museum reserves the right to inspect bags
  • The Museum is not liable for lost or stolen property and will not be held responsible for the loss or damage of object donations left at the Museum which have not been approved by the registrar or their authorised representative.


6 Workshop Way, Newcastle NSW 2300